We Strive To Make Our Clients Happy
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We understand most of our services are cutting- edge and innovative for the real estate industry. We’re here to help walk you through every step of the process and direct you towards which service would best suit your residential or commercial needs. If you have any other questions that we haven’t covered below, please feel free to get in touch. No question is too simple or too complex.
Contact us if you don't find the answer below.
How do I book a service?
You can schedule a residential or commercial 3D virtual tour, photography or videography session, or aerial session by calling us at (513) 570-4855, emailing us at Sales@OvalRoomGroup.com, or fill out our contact form.
Is there a refund policy?
Our goal is to provide you with 100% satisfaction. We do provide refunds, however, if you are not completely satisfied we will do everything we can to fix it.
What is the cancellation policy?
Do I need to provide a AutoCAD .dwg file to produce a Render?
No, we can create renders off of photography and even sketches.
How many revisions are allotted for Renderings?
We allow two reworks for renderings. This includes Virtual Staging, Virtual Renovations, and Still Renderings.
Can you create a AutoCAD .dwg file floor plan?
Yes, we can create comprehensive AutoCAD .dwg files from our laser scanning technology.
3D Virtual Tours
What is the turnaround time for receiving my 3D Showcase?
The turn-around time for getting your 3D Showcase depends on the size of the property being scanned. It usually takes between 12-24 hours (sometimes sooner) to publish your 3D Virtual Tour for properties around 3,000 square feet. For larger properties, it will likely take over 24 hours due to the processing and editing time.
What do I need to do prior to the 3D Virtual Tour scanning?
We want to make this experience as easy as possible for you while providing you with the best quality 3D Virtual Tour. We work on a time-frame schedule. You should have the property staged and photo shoot ready before the technician arrives. The property must remain empty throughout the 3D scanning or photography session, including painters, contractors, maids, children, and pets. To avoid rescheduling, we encourage you to use the following checklists:
Prepare Your Residential Property
Prepare Your Commercial Property
What comes with a 3D Virtual Tour?
Your 3D Virtual Tour Showcase comes with:
Dollhouse and Inside Views
Unlimited Feature Pins
HTML Embed Code
Your 3D Virtual Tour is also…
Virtual Reality Ready
Mobile Ready For Any Device
How long does it take to scan a property for the 3D Virtual Tour?
Residential properties take between 1 and 4 hours to scan, depending on square footage. A good rule of thumb is about 2.5 hours for a 4,000 square feet house, a condo is likely closer to 1.5 hours and a larger house around 7,500 square feet can take 3 to 4 hours.
From our experience, we have seen the following:
1,000 to 2,000 square feet – 1 to 1.5 hours
2,000 to 3,000 square feet – 1.5 to 2 hours
3,000 to 4,000 square feet – 2 to 2.5 hours
4,000 square feet and up – 2.5 hours or more
How can I share my 3D Virtual Tour online or on a MLS system?
We provide you with a unique link to your 3D Showcase that allows you to share your 3D Showcase on social media, over email, and wherever else you want.
For an MLS listing, all you need to do is paste the link into the listing section where it asks for the virtual tour link. The MLS system automatically syndicates the virtual tour link to websites that support virtual tours.
We also will give you an HTML embed code if you need to add the tour directly into a website.
You can post Teaser Videos on social media and other digital channels to drive engagement and show off the best parts of a property. Post your 3D Virtual Tour to Facebook, Instagram, and Twitter or add them to an email marketing campaign.
Can't find what you are looking for?
Try searching below or feel free to contact us at (513) 570-4855.